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Sunday, April 20, 2025

Jay Hakami on Driving Retail Success


Information and analytics have turn out to be important instruments for retailers and types to remain aggressive. On this Q&A, Jay Hakami, president and chief government officer of Skypad, shares how the corporate empowers companies to leverage information insights for smarter stock administration, demand forecasting and gross sales optimization.

WWD: As we head into the height vacation purchasing season, what do retailers and types must do to regulate stock and maximize gross sales and earnings?

Jay Hakami: The vacation purchasing season is a make-or-break interval for retailers and types, with fluctuating demand and tighter margins.

Actual-time visibility into gross sales traits, inventory ranges and buyer demand is essential. Skypad offers a centralized view of gross sales and stock information throughout a number of channels, enabling smarter, data-driven choices. For retailers, it’s about having the appropriate merchandise on the proper time and in the appropriate portions — minimizing stock-outs whereas avoiding extra stock.

For manufacturers, this implies aligning stock with retailer demand, optimizing product combine and assembly retailer expectations in real-time.

Skypad’s automation capabilities permit each side to behave proactively, figuring out slow-moving inventory early and making changes on the fly to stop overstock or missed replenishment alternatives.

WWD: How can they higher use information and analytics to sharpen their technique?

J.H.: Information and analytics are the spine of knowledgeable decision-making. Shifting past primary reporting, Skypad permits manufacturers and retailers to leverage superior insights to drive strategic motion. Detailed gross sales and stock metrics on the sku degree present a granular view of efficiency throughout merchandise, areas and gross sales channels.

With complete information, manufacturers and retailers can determine rising traits, forecast future demand extra precisely, and spot long-term patterns. Aligning stock with real-time demand minimizes out-of-stocks and reduces markdowns, driving each gross sales and profitability.

WWD: Are you able to clarify how you’re employed with manufacturers and retailers?

J.H.: Collaboration is essential at Skypad. We provide tailor-made options for each retailers and types.

For retailers, Skypad centralizes information throughout numerous companions and channels, streamlining communication and enabling shared insights with model companions. For manufacturers, we automate information assortment and reporting from a number of sources, consolidating data into one unified dashboard. This allows manufacturers to entry up-to-date, actionable insights to refine product choices and enhance inventory allocation.

Skypad eliminates inefficiencies of guide reporting, empowering each retailers and types to make data-driven choices that optimize gross sales and improve profitability.

WWD: What’s the worth proposition of your resolution for manufacturers? And for retailers?

J.H.: For manufacturers, Skypad automates information assortment and offers deeper insights into efficiency throughout all retail companions and gross sales channels. This results in higher choices about product assortment, inventory ranges and promotions, enhancing stock optimization and buyer satisfaction.

For retailers, Skypad affords a white-labeled Vendor Analytics Portal, offering a consolidated view of vendor efficiency throughout a number of channels. This helps retailers determine traits, optimize stock, and scale back out-of-stocks, enhancing collaboration with manufacturers and maximizing gross sales and profitability.

WWD: What traits do you see rising as we head into the brand new 12 months? What do manufacturers and retailers must maintain a watch out for?

J.H.: Localization and worth focus: Manufacturers will localize fashions and broaden worth ranges to fulfill demand for worth. Resale and off-price segments will broaden, pushing premium manufacturers to justify increased costs.

Technological innovation and agility: Outdated methods will give approach to new strategies for differentiation and development. Figuring out rising alternatives throughout areas and tech shall be very important for fulfillment. Information-driven decision-making will proceed to be paramount. Retailers and types that leverage correct information to foretell client demand and handle stock will achieve a aggressive edge.

Provide chain reconfiguration: Nearshoring and sourcing from aligned international locations will improve. Agility in provide chains, with higher stock administration, shall be essential.

Adapting to client habits: In-store purchasing is recovering; manufacturers should improve experiences with empowered workers. E-commerce will concentrate on smarter product discovery by way of AI-driven instruments.

Client demographics: The over-50s “Silver Era” is changing into a key market with rising spending energy.

Sustainability: Sustainability stays important, regardless of challenges in client willingness to pay extra. Shoppers are making buying choices primarily based on environmental influence. Cut back waste by aligning stock with demand, minimizing overstock and contributing to sustainability efforts.

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