I Examined 8 Greatest Assessment Administration Software program: My Take

Working at G2 has made one factor abundantly clear to me: critiques are the spine of sensible choices. As a marketer, I dive into critiques virtually every day, whether or not to craft a chunk of content material or consider instruments that may make my work extra environment friendly.

Opinions provide unfiltered insights into what’s working, what’s not, and what really issues to prospects. However right here’s the problem: with suggestions scattered throughout dozens of platforms, protecting monitor of all of it can really feel like making an attempt to sip from a firehose. The sheer quantity makes it simple to overlook precious alternatives—to study, enhance, or interact meaningfully with prospects.

And if you spend as a lot time taking a look at critiques as I do, you’ll be able to’t assist however surprise: isn’t there a greater method to handle this? Spoiler alert—there may be. I made a decision to check a number of the finest evaluate administration software program to see how effectively they might simplify the method. These instruments promise to assist entrepreneurs like me monitor, reply to, and leverage critiques with ease—and I used to be curious to seek out out in the event that they ship on that promise.

Whether or not you’re seeking to amplify your model’s status or elevate your buyer expertise, this listicle affords a first-hand have a look at instruments that actually make a distinction. Let’s get into it!

8 finest evaluate administration software program: My trustworthy evaluate

At first, I believed managing critiques was nearly replying to suggestions and maintaining a tally of star scores. However as I dug deeper, I spotted there’s much more to it. Opinions aren’t simply opinions—they’re alternatives. A superb evaluate can construct credibility, and even a foul one, when dealt with proper, can flip issues round with a buyer.

That’s the place buyer evaluate administration software program or suggestions administration software program is available in. It’s greater than a instrument for monitoring and replying to critiques—it’s a centralized method to handle suggestions. You may even analyze traits to get a clearer image of what individuals take into consideration your corporation.

What do I search for in evaluate administration software program?

I thought of the next elements when evaluating the very best evaluate administration software program.

• Centralized evaluate monitoring: I’ve seen how rapidly issues get messy when critiques are scattered throughout platforms like Google, Fb, or Yelp. The very best instruments simplify this by bringing all the things into one dashboard. Having all of your suggestions in a single place makes monitoring what’s being mentioned simpler and ensures you don’t miss something essential. It’s like having a command middle on your model’s status.
• Customizable evaluate responses: Writing considerate responses is essential, however it may be draining, particularly when there’s a continuing stream of critiques. That’s why I respect instruments that allow you to customise templates or use synthetic intelligence (AI) solutions to hurry issues up with out dropping that non-public contact. Bonus factors if the instrument enables you to tweak responses to match your model’s voice or reply immediately from the platform.
• Sentiment evaluation: Star scores solely inform a part of the story. What individuals really feel about your corporation is the place the true insights lie. Sentiment evaluation stands out as a result of it uncovers patterns in suggestions, like recurring frustrations or standout options prospects rave about. It’s a type of options that helps you determine what’s working and what wants consideration.
• Actionable reporting: Knowledge is in all places, nevertheless it’s not a lot assist until you understand how to make use of it. That’s why actionable reporting is a vital function for me. It doesn’t simply present you numbers—it highlights traits, measures critiques’ influence, and pinpoints enchancment areas.
• Actual-time notifications: When a brand new evaluate is available in, timing could make or break your response. I like instruments that ship real-time notifications so you’ll be able to soar on essential suggestions instantly. Whether or not it’s a glowing five-star evaluate or a tough one-star criticism, responding rapidly reveals prospects that you just’re listening and that you just care.
• Seamless integrations: A instrument that doesn’t combine along with your current techniques simply provides further work. That’s why I search for software program that connects with buyer relationship administration instruments (CRMs), social media platforms, or e-commerce techniques. Integrations like these hold workflows clean and make it simple to tie buyer suggestions into your broader technique.
• Repute monitoring: It’s one factor to handle particular person critiques, however maintaining a tally of your general status is simply as essential. Instruments with status monitoring options make it easier to spot potential issues earlier than they escalate.

The record beneath incorporates real person critiques from the evaluate administration software program class web page. To be included on this class, an answer should:

• Accumulate and seize suggestions on e-commerce web sites by critiques
• Be relevant for each product and repair critiques
• Average, handle, and analyze critiques
• Deploy as a widget, pop-up, e mail follow-up, or short-answer Q and As on the web site
• Optimize for desktop, cell, or pill use

*This knowledge was pulled from G2 in 2025. Some critiques could have been edited for readability.

Bazaarvoice seamlessly manages critiques throughout a number of platforms and affords a complete toolkit for companies that rely closely on buyer opinions.

One of many options that caught my consideration instantly was how simply Bazaarvoice enables you to syndicate critiques throughout retailer web sites. As an alternative of manually copying and pasting critiques (or, worse, dropping monitor of them altogether), the platform handles all the things mechanically. It’s seamless—you accumulate critiques, and they’re shared throughout associate retailers. This boosts your merchandise’ visibility and ensures your prospects’ opinions attain a a lot bigger viewers.

I additionally respect how reliable the platform is in publishing critiques. You may syndicate critiques each methods, and so they constantly go stay with none hiccups. For me, this reliability is essential—it means I don’t should continuously monitor the method or fear about errors. Understanding the system handles this seamlessly lets me give attention to different areas, like analyzing suggestions or bettering buyer engagement. It’s a type of options that you just may take as a right till you’ve labored with much less reliable platforms.

One other precious function is the reporting instruments on Bazaarvoice. Whether or not I wished to know the sentiment evaluation for a product, extract user-generated content material (UGC), or see how I in comparison with the competitors, the dashboard laid all of it out clearly. In case you wish to again your choices with stable knowledge, you’re going to like diving into these reviews.

Having all these and a number of other different options is nice. However after I first began utilizing Bazaarvoice, I felt a bit overwhelmed by all the things it supplied. It’s not the form of platform you’ll be able to grasp in a day. I needed to take the time to discover all of the choices and work out tips on how to make it work for me. In case you’re new to evaluate administration instruments, be ready for a little bit of a studying curve.

The filtering system additionally leaves loads to be desired. It feels unintuitive, making it irritating to slender down particular critiques or insights, particularly when coping with bigger datasets. I typically discover myself spending extra time than I’d like making an attempt to customise filters or work out what sure choices imply. It’s not that filtering doesn’t work—it simply requires extra effort and a number of trial and error to get the outcomes you want. 

And whereas Bazaarvoice works properly with many platforms, it doesn’t assist syndication with some huge names like Amazon. For me, this was a little bit of a letdown, particularly since managing critiques throughout disconnected platforms can get messy quick. If your corporation relies upon closely on Amazon critiques, that is one thing to remember.

What I dislike about Bazaarvoice:

• The filtering system could be a ache. Discovering particular critiques or sorting by a big quantity isn’t as clean as I’d like.
• The superior options have a steep studying curve. Despite the fact that the essential setup is fairly simple, determining a number of the extra complicated instruments took me longer than I anticipated.

What G2 customers dislike about Bazaarvoice:

“I dislike that Bazaarvoice has grow to be more and more reliant on their portals and pushing the person to on-line self assist instruments versus reaching out to individuals for help. Moreover, they ship many notifications with out sufficient actionable data; I am typically confused about what I am alleged to do, if something. I choose it when people are concerned and can provide an additional degree of care and course on the following steps. I additionally do not like that now I’ve to make use of the “BV Help Neighborhood” to trace the progress of duties. I might really feel higher serviced if an individual would liaise my inputs with their inside techniques versus making the customers grow to be consultants in Bazaarvoice’s inside techniques by portals, self-help articles, webinars, and so on. I’ve a multi-faceted job with a number of tasks and actually am not in a position to dedicate all of my time to Bazaarvoice.”

– Bazaarvoice Assessment, Erin G.

When managing on-line critiques and constructing belief along with your viewers, Opinions.io delivers a stable mixture of performance and assist that makes the method really feel simple.

Certainly one of my favourite issues about Opinions.io is how simple it’s to embed buyer suggestions on an internet site. The widgets are tremendous customizable, letting me showcase star scores, buyer pictures, and even video testimonials in a approach that’s utterly on-brand. And integrating it along with your web site? It was a breeze—I barely had to consider it. It simply labored. Plus, the platform helps Google product and vendor scores, which is a giant win if you wish to increase your SEO (website positioning) and stand out in search outcomes.

One other function I respect is the power to gather video critiques by sending video invitations to prospects. That is such a useful function when you’re making an attempt to humanize your model. A well-placed video testimonial on the web site or social media can create an genuine reference to potential consumers. Personally, I feel this function provides Opinions.io an edge over platforms that keep on with primary text-only suggestions.

Nevertheless it doesn’t cease there. Opinions.io even lets me construct social content material immediately from the dashboard with their social proof editor. I like how simply it transforms high critiques into eye-catching digital banners. With only a few clicks, I may create professional-looking content material for social platforms or Google Show Adverts. It’s such a wise method to bridge the hole between buyer suggestions and advertising, making it simple to amplify these glowing critiques.

Whereas the platform does provide AI-driven options, these are a bit hit-or-miss. The AI responses can really feel repetitive or lack that non-public contact, making interactions appear robotic. That mentioned, Opinions.io does present instruments to tweak these responses, and AI tech is evolving quick, so it’s one thing to keep watch over when you rely closely on automation.

The e-mail supply system additionally has its quirks. Typically, emails find yourself in spam folders or, worse, get utterly blocked. I’ve additionally heard from different G2 customers that sending emails by their very own suppliers may cause points. On high of that, the system feels a bit restricted relating to customizing campaigns to essentially make them your individual.

After which there’s the pricing. Whereas the essential plans are fairly cheap, issues like product grouping, syndication, or exporting critiques can rapidly add up. It’s price contemplating how a lot you’d want these extras.

What I dislike about Opinions.io:

• It’s irritating that I can’t save design preferences for social property like backgrounds or font sizes. Having to begin over each time looks like an pointless problem.
• Despite the fact that the platform is fairly user-friendly, the dearth of detailed assist articles makes fixing technical points extra sophisticated than it ought to be.

What G2 customers dislike about Opinions.io:

“I feel the largest factor for me is that you just can’t save a widget design as a template and use it throughout a number of shops/accounts”

– Opinions.io Assessment, Rebecca A.

Housecall Professional wasn’t on my radar initially for evaluate administration, however as soon as I dug into its options, I used to be stunned by how a lot it could possibly do. It’s primarily constructed for house service companies—dealing with scheduling, invoicing, and buyer interactions, nevertheless it additionally has some sensible instruments that make accumulating and showcasing buyer critiques simple.

One of many greatest struggles with critiques is getting prospects to depart them within the first place. Housecall Professional takes care of that by mechanically sending out evaluate requests proper after a job is accomplished. I like the way it eliminates the awkwardness of asking prospects whereas ensuring suggestions rolls in constantly. Since these requests hit inboxes whereas the service continues to be contemporary of their minds, prospects usually tend to go away good critiques—which suggests higher scores with out having to raise a finger.

Monitoring down testimonials is one other problem, however Housecall Professional simplifies the entire course of by protecting all buyer critiques in a single place. I don’t should dig by emails or search totally different platforms to see what individuals say. It’s all proper there. What actually makes this function shine is the built-in integration with Google My Enterprise and Fb. As quickly as a evaluate is available in, it may be mechanically shared to those platforms, protecting the web status contemporary with out further work.

One other function that I discovered particularly helpful is the power to create a devoted critiques web page on my web site. It updates mechanically with new testimonials, so I by no means have so as to add them manually. 

Whereas Housecall Professional makes accumulating and sharing critiques simple, it doesn’t provide deeper insights like sentiment evaluation or aggregated metrics. For companies seeking to transcend accumulating suggestions and analyzing buyer sentiment, this may really feel like a missed alternative.

Since Housecall Professional is designed for house service companies, its evaluate options work finest for that {industry}. The performance won’t be as useful when you’re in a special area. For companies like HVAC corporations, plumbing providers, or cleansing corporations, it’s an awesome match, however when you’re in retail or hospitality, you may want one thing extra specialised.

What I dislike about Housecall Professional:

•  I couldn’t reply to critiques immediately from the platform, which restricted its usefulness for energetic status administration.
• It doesn’t mixture critiques from different platforms like Yelp or industry-specific evaluate websites, which could be a downside for companies with numerous buyer bases.

What G2 customers dislike about Housecall Professional:

“Some options are buggy at instances specifically the photograph importing on cell has brought on points a number of instances and been a serious level of frustration. Offline choices have to proceed to enhance as my service areas are sometimes exterior of cell protection. Some carryover of notes, footage, and so on., is simply too restricted to particular jobs or pages at instances, making one have to leap between pages or tabs an excessive amount of, it appears.”

– Housecall Professional Assessment, Josef S.

Shopper Permitted, whereas not the flashiest instrument within the area, affords a stable mixture of automation, syndication, and buyer engagement options to assist maximize the evaluate technique.

Certainly one of my greatest frustrations with some evaluate administration platforms is how they prohibit or monetize entry to your individual buyer suggestions. Shopper Permitted doesn’t do this. I’ve full management over my evaluate knowledge in order that I can use it nevertheless I see match—whether or not integrating it into my web site, pulling analytics, or leveraging it for website positioning. This degree of transparency and adaptability provides companies the facility to actually personal their status administration technique.

Integration could be a make-or-break issue when working an eCommerce retailer or a multi-channel enterprise. The platform affords each primary plug-and-play integration and {custom} API assist. Meaning whether or not you’re utilizing Shopify, Magento, or a very {custom} setup, you’ll be able to tailor the instrument to your wants. I additionally discovered that migrating knowledge, particularly giant evaluate databases, was comparatively painless, due to their well-documented onboarding course of.

Moreover, Shopper Permitted’s system makes it extremely simple for customers to depart critiques, resulting in larger response charges. Past that, I can reply on to prospects, participating with suggestions in real-time. That is notably useful for manufacturers that need to construct sturdy relationships and enhance their status by addressing issues publicly.

Whereas the platform capabilities effectively, the admin panel isn’t essentially the most intuitive, particularly when managing a number of websites. Switching between totally different evaluate dashboards could be a bit cumbersome, and the format may use a refresh to make navigation smoother.

If you’d like your critiques to be syndicated throughout a number of marketplaces, you could have to pay further for sure distribution choices. This can be a downside for companies that depend on extensive evaluate visibility throughout platforms like Google Purchasing, Amazon, or third-party directories.

Whereas Shopper Permitted has sturdy fundamentals, some G2 customers famous that new options take time to roll out. In case you’re on the lookout for fixed updates, this won’t be the fastest-moving choice.

What I dislike about Shopper Permitted:

• Whereas the platform makes it simple to gather and handle critiques, truly discovering a selected one may be irritating. The search operate isn’t as intuitive as I’d like, so typically, I find yourself digging by extra critiques than essential to find the one I want.
• Whereas practical, the interface is not very fashionable or modern and might be made smoother, particularly for somebody simply getting began with the platform.

What G2 customers dislike about Shopper Permitted:

“At instances, we now have felt like there is perhaps extra methods through which Shopper Permitted may push critiques and convert critiques after buying, comparable to together with a textual content evaluate reminder function.”

– Shopper Permitted Assessment, Carson A.

In case you discover asking for suggestions awkward, following up time-consuming, and protecting all the things organized throughout totally different platforms a headache, Expertise.com could make your life a complete lot simpler.

When accumulating suggestions, it is common to neglect to ask for it or really feel like you might be bothering purchasers with follow-ups. Nevertheless, like most platforms on this record, it mechanically sends evaluate requests on the proper time, so I now not have to consider it. As an alternative of manually monitoring whom I have to contact, the system ensures that each shopper has an equal alternative to depart a evaluate. This helps accumulate extra suggestions and retains the method truthful and constant. For the reason that critiques are available with out requiring further effort on my half, it is simpler to give attention to strengthening buyer relationships moderately than chasing responses.

The platform is user-friendly and never overly complicated, which I respect. The clear interface makes it simple to navigate, permitting me to seek out what I want with out losing time looking out by the instrument. Whether or not I have to test for brand new critiques, reply to suggestions, or regulate my settings, all the things is situated proper the place I count on it to be. The dashboard affords a transparent overview of evaluate efficiency with out overwhelming me with extreme knowledge.

The flexibility to hyperlink my Expertise.com account to social media is one other nice function. Opinions may be shared immediately on platforms like Fb and LinkedIn, which helps increase credibility and visibility. As an alternative of manually copying and pasting testimonials, I can let the system deal with the distribution for me. This makes it simpler to hold my social profiles up to date with contemporary suggestions with out including to my workload.

For a platform that focuses on real-time evaluate administration, not having a devoted cell app is a noticeable hole. I typically sort out a number of duties on the go, and having the ability to test and reply to critiques from my cellphone could be an enormous benefit. Proper now, the one choice is to log in by a cell browser, which isn’t at all times handy. A well-designed app may present instantaneous notifications, making it simpler to have interaction with suggestions in actual time. 

One other space the place the platform may enhance is social media posting. Whereas I respect the power to attach critiques to my social pages, the precise course of isn’t at all times intuitive. There have been instances after I wasn’t completely positive whether or not my critiques had been efficiently shared, and I’ve needed to double-check manually. A clearer posting workflow, maybe with a preview or affirmation step, would make a giant distinction.

What I dislike about Expertise.com:

• Whereas it’s nice that Expertise.com hyperlinks with social media, I’ve seen occasional points with critiques not showing the place they need to. 
• I discover the dearth of a cell app considerably irritating. If an app had been obtainable, it might be a lot simpler to test and reply to critiques on the go.

What G2 customers dislike about Expertise.com:

“If somebody leaves 3 or much less on a evaluate, it doesn’t assist you to reply with a proof or provide one other facet of what occurred. It appears unfair additionally that 2 individuals can go away critiques on the identical transaction, thus actually hurting your buyer satisfaction rating.”

– Expertise.com Assessment, Kevin R.

Sprinklr Social is a social media administration and status administration software program.

Certainly one of Sprinklr’s greatest strengths is its AI-driven analytics, which offers deep insights into viewers engagement, marketing campaign efficiency, and sentiment traits throughout platforms. In contrast to primary engagement instruments, Sprinklr goes past likes and shares, providing predictive analytics, buyer emotion monitoring, and aggressive benchmarking. It provides me a high-level overview with granular breakdowns of viewers sentiment.

The platform connects with all main social media channels, comparable to Fb, Twitter, LinkedIn, Instagram, YouTube, and extra, making multi-channel administration seamless. I can pull in suggestions from Google Opinions, Yelp, or Trustpilot and use it to share content material throughout all these channels. The approval workflows and post-scheduling are additionally designed with giant groups in thoughts. There’s model management, a number of approval layers, and even an AI content material advice system that helps optimize engagement. This makes it simpler to scale content material technique whereas sustaining consistency.

Sprinklr’s dashboard is very versatile, permitting me to arrange {custom} reporting views primarily based on key efficiency indicators (KPIs) that matter most. I like the granular filters, widgets, and visualizations. The drag-and-drop dashboard builder makes it simple to create detailed efficiency snapshots throughout totally different social platforms and evaluate websites.

Sprinklr is full of superior options, however I rapidly realized that additionally comes with a steep studying curve. Onboarding took longer than I anticipated, and whereas the UI has a ton of highly effective capabilities, it’s not essentially the most intuitive. I discovered myself needing further time to navigate the system, and when you’re not already aware of enterprise-level social media and evaluate administration instruments, you’ll probably should spend money on some coaching earlier than feeling utterly comfy.

Additionally, as a lot as I respect Sprinklr’s strong function set, I couldn’t ignore the efficiency points when dealing with large-scale campaigns. I seen lag and sluggish response instances, particularly when working heavy analytics reviews or monitoring sentiment throughout a number of platforms. Even high-powered groups have talked about occasional slowdowns, notably when managing cross-channel reporting and processing an enormous quantity of buyer critiques.

One other frequent criticism I got here throughout throughout my analysis was G2 customers mentioning the sluggish response time from buyer assist, notably when resolving technical points. Given the complexity of the software program, this may be irritating when fast troubleshooting is required. Different points that caught my consideration had been contract renewals and surprising prices being a difficulty, which is perhaps a deal-breaker for groups on a decent funds.

What I dislike about Sprinklr Social:

• I seen that the interface isn’t very intuitive for brand new customers. In case you’re on the lookout for a plug-and-play instrument, you may want a while to learn to navigate it.
• Buyer assist may be sluggish. Given the platform’s complexity, faster assist responses would have improved the expertise considerably for me.

What G2 customers dislike about Sprinklr Social:

“The educational curve is steep and it’s a must to actually take the time to study the intricacies of the platform. When onboarding a number of groups into the platform, it helps to have your methods of working outlined effectively earlier than you get into the instrument, as a result of there’s a number of wayfinding that finish customers might want to do as soon as they get into the precise interface if they are not tremendous savvy tech customers. Buyer assist could be higher if there was a web-based chat function.”

– Sprinklr Social Assessment, Kelsey R.

Feefo is one other instrument that helps corporations collect, analyze, and showcase trustworthy buyer suggestions in a structured and automatic approach.

Whereas creating this listicle, I attempted varied platforms for managing critiques, and lots of of them made navigation really feel like fixing a puzzle. Feefo simplifies this course of with its intuitive design. The dashboard permits me to trace buyer suggestions in a single place, making it simple to handle critiques, analyze traits, and reply to prospects. I notably respect the clear and arranged format for rapidly discovering key insights. 

One function distinguishing Feefo is its verified evaluate system, guaranteeing that solely real prospects can go away suggestions. This can be a important benefit in constructing belief and credibility with the viewers. In contrast to some platforms, the place faux or spam critiques could go unnoticed, Feefo’s system validates purchases earlier than accepting suggestions. Consequently, potential prospects obtain a extra correct and reliable view of a enterprise’s status.

Along with accumulating critiques, I respect that this instrument offers detailed insights into buyer sentiment and traits. The reporting options spotlight key phrases, monitor buyer satisfaction over time, and provide an outline of evaluate efficiency. The analytics helps determine patterns, particularly to know what prospects constantly reward or criticize.

One draw back I skilled is that Feefo doesn’t combine seamlessly with each CRM or eCommerce platform. This lack of integration may cause delays in syncing gross sales knowledge, doubtlessly resulting in gaps in evaluate assortment. If your corporation depends on particular third-party instruments, test whether or not Feefo helps them correctly; in any other case, you could want to attach all the things manually.

The instrument additionally affords pre-built widgets to show critiques on web sites, which is great for companies in search of a plug-and-play answer. Nevertheless, when you want full management over the design and format, the customization choices is perhaps considerably restrictive. Making changes past the default settings requires further improvement work, which could be a problem for these on the lookout for extra artistic freedom in how critiques are offered.

Lastly, whereas the dashboard is usually user-friendly, some reviewers on G2 talked about that current updates and have adjustments have made navigation a bit extra sophisticated.

What I dislike about Feefo:

• Whereas Feefo is nice as soon as it’s working, getting all the things configured isn’t at all times simple. Initially, you may want further help from assist to combine the instrument correctly into your techniques.
• In contrast to some platforms, Feefo doesn’t enable filtering or approving critiques earlier than they go stay. Whereas this retains issues clear, it may be a downside if you need extra management over what will get printed.

What G2 customers dislike about Feefo:

“The one factor about Feefo that does influence us negatively ultimately is its standing in website positioning – typically when a buyer searches to evaluate us, a special evaluate supplier seems first, and naturally, this isn’t our most popular choice.”

– Feefo Assessment, James M.

EmbedReviews is sort of a darkish horse within the evaluate administration software program class—it might not be essentially the most well-known identify, nevertheless it does the job effectively with out pointless complexity.

Getting EmbedReviews up and working took no time in any respect. Embedding critiques on a web site is as simple as pasting a snippet of code, and the interface is simple. I didn’t should dig by limitless settings or tutorials. It’s constructed to be user-friendly.

The platform additionally pulls all the things right into a single dashboard, so I may simply select which critiques to show, conceal those that didn’t match, and even reply to suggestions with out leaving the platform. It retains issues organized and saves a ton of time with out having to leap between totally different platforms.

However what I like essentially the most is that I’ve so many choices to show critiques in carousels, grids, or pop-ups and tweak colours and fonts to match my branding. The customization choices aren’t overwhelming, however they’re sufficient to make sure that critiques match seamlessly into an internet site’s design. As an alternative of wanting like an afterthought, they really improve credibility and make the positioning look extra polished.

One factor that I did observe, although, is that EmbedReviews isn’t as extensively often known as a few of its opponents. That doesn’t have an effect on the way it works, nevertheless it may take a bit extra convincing to get buy-in from a staff or stakeholders preferring sticking with greater, extra established names.

Plus, whereas it covers all of the fundamentals, I couldn’t assist however discover a couple of gaps. There aren’t a number of automation choices, and when you’re hoping for deep analytics, you gained’t discover a lot right here. If all you want is a straightforward method to accumulate and showcase critiques, it will get the job finished. However after I began on the lookout for options like superior sentiment evaluation, it began to really feel a bit too primary—particularly when you’re sticking with the free or professional plans.

And about that free plan—I like that it exists, however I rapidly bumped into some irritating limits. No assist for Fb critiques, no Google star snippets, no e mail or SMS requests, and no API entry. For a enterprise making an attempt to get essentially the most out of their critiques, that’s a number of lacking items. Certain, it’s nice that there’s a no-cost choice, however actually, if you wish to actually optimize your evaluate technique, you’ll in all probability have to improve sooner moderately than later.

What I dislike about EmbedReviews:

• It’s nice that there’s a free choice, however with out Fb critiques, Google snippets, or API entry, it’s not as helpful for companies needing a full evaluate administration system.
• I seen that the instrument doesn’t combine easily with many third-party instruments, which may be irritating when you’re making an attempt to attach it along with your current enterprise software program.

What G2 customers dislike about EmbedReviews:

“A few of the widgets are missing accessibility options, which we’re working with the EmbedReviews staff to deal with.”

– EmbedReviews Assessment, Nick S.

Put these evaluate insights to make use of and tailor your buyer expertise with e-commerce personalization software program.